Terms & Conditions

These Terms govern your relationship with the operator of voodoocasino, available exclusively through voodoo777.com. Please review these Terms carefully, as they set out the conditions of use and participation in all games and services offered. Effective date: 1st January 2025.

Definitions

Operator: The legal entity Dama N.V., registration number 152125, with registered office at Scharlooweg 39, Willemstad, Curaçao, authorised to provide online casino gaming under licence OGL/2023/174/0082 (valid until 2025), as the provider of voodoocasino via voodoo777.com.
User: Any natural person accessing or using the services on voodoo777.com.
Player: A registered User who participates in betting, gaming, or promotional activities on voodoocasino.
Bet: A monetary or analogous stake placed on games or outcomes provided by voodoocasino.
Bonus: Promotional credit, free spins, or other gaming benefits granted by voodoocasino subject to specific conditions.
Wager: The action of staking real money or bonus funds on eligible games.
Account: A personal online profile registered by the User for the purpose of using voodoocasino services.
KYC (Know Your Customer): Mandatory verification process involving identity and address documentation.
AU Law: All applicable laws and regulations in force in Australia governing online gambling activities.

Account Registration

Eligibility and Age Verification

Age Requirement: Users must be aged 18 years or over at the time of registration. Access or use by minors is strictly prohibited in accordance with AU law.
Jurisdictional Restriction: Registration is permitted only for individuals legally allowed to gamble online under applicable Australian legislation.

Registration Procedure

Account Creation: To open an account, Users must accurately complete the online registration form with all required personal data, including a valid email address.
Email Verification: Account activation is subject to successful email verification via a confirmation link sent to the User's provided address.
KYC Documentation: Users are required to submit valid identification and proof of address documentation upon request, as part of anti-fraud, anti-money laundering, and AU statutory obligations. Failure to provide requisite documents may result in account suspension or closure.

User Obligations

Accuracy of Information: All information provided must be true, current, and complete. The Operator reserves the right to verify information and request documentation at any stage.
Password Security: Users are responsible for the security of their login credentials, and must notify the Operator immediately of any suspected unauthorised access.
One Account Policy: Each User may only register one account. Multiple accounts are prohibited and may result in restriction or closure.

Regional Compliance Note: Section created in full alignment with Australian Identity Verification and Consumer Protection standards. KYC procedures strictly comply with AU anti-money laundering and responsible gambling frameworks.

Betting & Gameplay Rules

Bet Placement and Types

Minimum/Maximum Bets: The minimum and maximum amounts for placing bets are established for each game and are displayed within the relevant game interface.
Types of Bets: Bets may be placed on various game types, including slots, table games, and live casino, as specified by voodoocasino.
Bet Confirmation: All bets are deemed accepted upon confirmation by the voodoocasino system. Bets cannot be cancelled or modified after acceptance unless otherwise stated in game-specific rules or applicable law.

Cancellation and Modification

Operator Discretion: voodoocasino reserves the right to cancel or void any bet or game outcome in the event of technical error, malfunction, or suspected breach of Terms.
User Responsibility: It is the User's responsibility to confirm the accuracy of bet details prior to final submission.

Conduct in Live Casino and Chat

Prohibited Behaviour: Insults, offensive language, harassment, and any form of fraud or manipulation are strictly prohibited in chats and all interactive features.
Compliance Obligations: Users must comply with all rules of conduct set by the Operator for fair and safe gaming environment. Violations may result in chat bans, account suspension, or legal actions.

Regional Compliance Note: These rules are compliant with AU Interactive Gambling Act prohibitions, including the prohibition of fraudulent or underage activity.

Bonus Terms

Bonus Activation and Wagering

Activation: Bonuses are subject to specific qualifying criteria and must be activated as detailed in the respective promotion. Only available to eligible Users with verified accounts.
Wager Requirements: Each Bonus is subject to a minimum wagering requirement (commonly x35 unless otherwise specified) within a defined timeframe, not exceeding 30 days from the date of activation. Unmet wagering requirements will result in Bonus and any associated winnings being forfeited.

Prohibited Games and Actions

Excluded Games: Certain games may be excluded from contributing towards bonus wagering requirements. Such restrictions are specified in each promotion's terms.
Prohibited Conduct: Attempting to exploit, abuse, or circumvent bonus mechanics (including low-risk betting, duplicate accounts, or group betting) is strictly forbidden and may result in cancellation of Bonuses and closure of accounts.
Combining Promotions: Bonuses and promotions are non-cumulative and cannot be combined except where expressly authorised by voodoocasino.

General Bonus Policy

Modification: voodoocasino reserves the right to change or withdraw Bonus offers at any time, provided such changes do not affect Bonuses already claimed by Users unless required for regulatory compliance.
Notice: Any significant changes to bonus policy will be communicated to Users via email or site notification.

Regional Compliance Note: Bonus practices strictly adhere to AU requirements on transparent disclosure of wagering conditions and fair promotion management.

Payments & Withdrawals

Deposit Methods and Limits

Accepted Methods: voodoocasino supports deposits via credit/debit cards, e-wallets, and approved cryptocurrencies. The list of accepted methods is available on voodoo777.com and may be updated in accordance with AU regulatory allowances.
Deposit Limits: Minimum and maximum deposit amounts apply per transaction and may vary by payment method. Users are responsible for observing their own financial limits in accordance with responsible gambling guidelines.
Fees: voodoocasino does not charge deposit fees. However, intermediary or payment provider charges may apply and are the responsibility of the User.

Withdrawal Process and Restrictions

Verification: Withdrawals may only be processed to the same method used for deposit, subject to full KYC verification as per AU anti-money laundering regulations. Additional documentation may be required for withdrawals exceeding standard thresholds.
Limits and Processing Times: Maximum and minimum withdrawal amounts apply. Processing times are typically up to 72 hours, but may be extended due to verification, security checks, or public holidays (no later than 5 days in total).
Fees: voodoocasino may apply reasonable withdrawal processing fees; any such fees are disclosed prior to confirming the withdrawal.

Refunds and Bonus-related Withdrawals

Refunds: Erroneous deposits or bets may be refunded at the Operator's discretion, subject to investigation and regulatory compliance. Refunds are not guaranteed for lost bets or games conducted in accordance with the rules.
Bonus Withdrawals: Withdrawals of winnings derived from Bonuses are subject to fulfilment of all applicable wagering requirements and Terms of the specific Bonus promotion.

Regional Compliance Note: All payments and withdrawals are handled in accordance with AU consumer protection and financial transaction regulations.

Limitation of Liability

Operator Obligations and Exclusions

Fairness: The Operator ensures all games offered are fair and operate as intended, utilising certified random number generators (RNG) and regularly audited systems.
Result Accuracy: All game outcomes are final as determined by voodoocasino servers and underlying software.
Exclusions of Liability: The Operator shall not be liable for:
- Technical failures or interruptions (including but not limited to software, network, or hardware issues) outside its reasonable control;
- Losses arising from User error, including but not limited to provision of incorrect information or unauthorised account access due to negligence;
- Indirect, incidental, or consequential damages arising from use of the site or services.
Maximum Compensation: In any event, the Operator's aggregate liability to any User will not exceed the value of the User's bet or wager directly relating to the incident in question.

Legal Protection: Nothing in these Terms excludes liability for gross negligence, intentional misconduct, or mandatory statutory consumer rights under AU law.

Regional Compliance Note: Section drafted in accordance with Australian Competition and Consumer Law (ACL) and mandatory consumer protections.

Intellectual Property Rights

Ownership: All content, trademarks, software, and materials displayed on voodoo777.com are the intellectual property of Dama N.V. or its licensors, protected by international and AU copyright laws.
Prohibition of Copying: Users may not copy, reproduce, distribute, modify, or create derivative works from any part of the site or its games without express prior written permission from the Operator.
Software Use: Access to voodoocasino services confers no rights to the underlying software, and Users may not reverse engineer, decompile, or otherwise manipulate any software or systems.

Regional Compliance Note: Complies with the Copyright Act 1968 (Cth) of Australia and applicable international conventions.

Privacy & Data Protection

voodoocasino collects and processes personal data in accordance with its Privacy Policy, which is incorporated by reference. All User data is handled in compliance with the Australian Privacy Act 1988 (Cth) and relevant international data protection standards.

Changes to Terms

Notification: voodoocasino may revise these Terms at any time to reflect changes in legal requirements, business practices, or site functionality. All Users will be notified of significant changes by email (to the address registered in their account) and/or by prominent banner notification on voodoo777.com.
User Options: Continued use of the site after the effective date of amended Terms constitutes acceptance. Users who disagree with any changes may discontinue use of voodoocasino services; any outstanding balances shall be processed in accordance with the existing Terms.

Regional Compliance Note: Aligned with the Australian Consumer Law requirement for transparent notification of contractual changes.

Termination & Suspension

Grounds for Account Suspension or Closure

Breach of Terms: The Operator may suspend or close accounts for breaches of these Terms, including but not limited to providing false information, suspected fraud, or unauthorised activity.
Regulatory Requirements: Accounts may be blocked in response to regulatory or legal instructions, anti-money laundering procedures, or self-exclusion requests under AU responsible gambling frameworks.

Procedure and User Rights

Notification: Where practical, Users will be notified via email of any account suspension or closure, together with the grounds for such action.
Refunds: Upon closure (unless due to breach), account balances will be refunded to the User using the original payment method, subject to KYC and regulatory checks.
Appeal: Users may contact [email protected] for further information or to dispute a closure or suspension decision.

Regional Compliance Note: Includes all user protections and operator obligations as required by AU legislation and best practice standards.

Governing Law & Jurisdiction

Applicable Law: These Terms are governed by and construed in accordance with the laws of Curaçao and, where applicable, the mandatory consumer laws of Australia.
Jurisdiction: Any dispute, controversy, or claim arising out of or relating to these Terms or the use of voodoocasino services will be subject first to internal complaint handling and, if not resolved, may be referred:
- In the first instance, to binding arbitration in Curaçao, administered in accordance with the rules of the Curaçao Gaming Control Board;
- Alternatively, Users located in Australia retain their statutory rights to seek resolution before the Australian courts or the relevant consumer authority, notwithstanding the above.
Alternative Dispute Resolution: voodoocasino encourages Users to resolve issues through customer support prior to seeking external resolution mechanisms.

Regional Compliance Note: Dispute resolution procedures ensure alignment with Australian Consumer Law, including the right to external dispute remedies.

Contact Information

Customer Support: For all support enquiries, contact [email protected].
General Information: For general matters, contact [email protected].
Mailing Address: Dama N.V., Scharlooweg 39, Willemstad, Curaçao.
Official Website: https://voodoo777.com

Legal Department Contact: All legal correspondence should be addressed to Dama N.V. at the above mailing address, marked "Legal Department". Phone number and online contact form may be added upon availability.

Authorised by: Lachlan Turner, representing Dama N.V., operator of voodoocasino via voodoo777.com.