Privacy Policy

This Privacy Policy explains how voodoocasino, operating exclusively via voodoo777.com, collects, uses, shares, and protects the personal information of players and website visitors. This policy applies to all users interacting with our services, regardless of device or channel. The current version of this Privacy Policy is effective from 1 January 2025 and is designed to comply with all applicable Australian privacy laws and relevant international standards.

Who We Are

OBSERVE: voodoocasino is operated under the legal entity Dama N.V. (Australian clients via Curaçao registration), ensuring full transparency and accountability.

Legal Entity: Dama N.V.
Legal Address & Headquarters: Scharlooweg 39, Willemstad, Curaçao
Company Registration Number: 152125
Gaming Licence: OGL/2023/174/0082, issued by Curaçao Gaming Control Board, valid until 2025
Website: https://voodoo777.com (exclusive domain of voodoocasino)

Data Protection Enquiries

Data Protection Contact: If you have data protection enquiries, contact our designated data protection officer (DPO) or support department.
Email (Support): [email protected]
Email (General): [email protected]
Responsible Person: Lachlan Turner

What Personal Data We Collect

OBSERVE: To provide gambling and related services, voodoocasino collects and processes multiple categories of data from users interacting with voodoo777.com, fully compliant with AU privacy regulations.

Personal Identification Data: Full name, date of birth, residential address, email address, phone number, government-issued ID documents
Technical Data: IP address, device identifiers, browser type, language settings, operating system, access times, usage logs
Payment and Transaction Data: Credit/debit card details, e-wallet information, bank account details, transaction history, payment confirmations, financial receipts
Behavioural and Usage Data: Accountholder activity, betting and gaming history, transaction records, clickstream data, feedback, session logs
Cookies and Similar Technologies: Session identifiers, persistent cookies, third-party analytics and advertising trackers

EXPAND: Where necessary, we may collect supplementary data to perform identity verification, comply with anti-money laundering obligations, or enhance your user experience.

Legal Basis for Processing

OBSERVE: All processing of personal data by voodoocasino (via voodoo777.com) aligns strictly to the legal bases required under the Australian Privacy Act and relevant international frameworks.

User Consent: Where explicit consent is required (e.g. marketing communications, use of cookies), data is only processed after obtaining informed, revocable consent.
Contractual Necessity: Data essential for contract fulfillment (such as account creation, processing bets, managing withdrawals/payouts) is processed to carry out and administer our services effectively.
Legitimate Interests: voodoocasino processes data to protect our legitimate business interests, including platform security, preventing fraud, internal analytics, and service improvement, provided these do not override your rights and freedoms.
Legal & Regulatory Obligations: Processing required to meet obligations (such as KYC, AML checks, tax reporting, and responding to regulators) as mandated by applicable Australian legislation and international licensing standards.

REFLECT: Where more than one legal basis applies, the most relevant basis is used for the specific processing purpose. You will always be informed of the basis for non-obvious uses.

Purpose of Processing

OBSERVE: All data collected via voodoo777.com is processed strictly for specified, lawful purposes, which are:

Service Delivery: Registering and managing player accounts, processing bets, facilitating gameplay, enabling payments and withdrawals.
Compliance and Security: Conducting KYC and AML checks, fraud monitoring, age verification, transaction auditing, meeting legal/regulatory requirements.
Customer Support: Handling support requests, verifying identity for support cases, resolving disputes.
Marketing and Communication: Sending offers, service updates, promotional communications (where legal basis exists and subject to user consent).
Analytics and Platform Improvement: Collecting aggregated usage data to analyze website performance, improve service offerings, and enhance user experience.

EXPAND: Each data use is limited to what is necessary, and no further processing is performed in ways incompatible with the original purpose.

Disclosure & Sharing

OBSERVE: voodoocasino only discloses your personal data to trusted third parties, subject to strong contractual controls, and only when lawfully required or when necessary for service delivery.

Payment Service Providers: Data necessary for executing financial transactions is exchanged with reputable, PCI-compliant payment partners under strict confidentiality terms.
Verification & KYC Providers: Details for identity and age checking may be shared with licensed third-party agencies solely for compliance purposes.
Regulators & Authorities: voodoocasino will share your data with relevant regulatory bodies (e.g., Curaçao Gaming Control Board, Australian financial intelligence units) when legally required.
Platform and Analytics Service Providers: Service-related technical and statistical data may be processed by carefully vetted IT, support, and analytics vendors under robust data protection arrangements.
Affiliates and Advertising Partners: Data may only be shared for marketing purposes with prior user consent, and always in compliance with AU anti-spam laws.

REFLECT: All data transfers are governed by contracts ensuring data is protected and used solely for the intended, lawful purposes. No personal data is sold to third parties.

International Transfers

OBSERVE: Given voodoocasino's headquarters in Curaçao and client operations in Australia, personal data may be transferred to other regions only where adequate protections are guaranteed.

Destination Countries: Transfers may occur between Australia, Curaçao, and other third countries only when essential (e.g., to trusted technology or payment partners).
Protection Measures: International transfers are protected through safeguards such as Standard Contractual Clauses (SCC), binding corporate rules, and vendor agreements aligning with the Australian Privacy Principles.
User Rights: You are entitled to request information on transfer mechanisms used for your data and object to transfers where local law allows.

REFLECT: voodoocasino continuously reviews partner compliance to ensure ongoing adequacy of protection in all cross-border transfers via voodoo777.com.

Data Retention

OBSERVE: voodoocasino retains personal data strictly for the duration necessary to fulfill the purposes outlined in this policy and to comply with applicable laws.

Personal Identification Data: Retained for the entire period of the customer relationship and no more than 5 years after account closure to comply with recordkeeping and anti-money laundering obligations.
Payment Data: Retained for at least 5 years post-transaction or account closure, aligned with legal requirements.
Technical & Usage Data: Retained for as long as necessary for site security and analytics, then securely anonymized or deleted.
Marketing Preferences and Communications: Retained only until consent is withdrawn or the underlying purpose ends.

Deletion Criteria: Data will be deleted upon user request (where permitted by law), expiration of retention periods, or if processing purposes cease.

REFLECT: Secure deletion and anonymization protocols are in place for all data processed through voodoo777.com.

Your Rights

OBSERVE: In accordance with Australian law and best international practices, voodoocasino ensures every user of voodoo777.com has the following rights regarding their personal data:

Access: You have the right to request a copy of all personal data we hold about you.
Correction: You may request correction of the information we maintain if it is incomplete or inaccurate.
Deletion: You may request deletion of your data, subject to legal exceptions (e.g., ongoing investigations, AML obligations).
Restriction of Processing: You can request limitations on certain forms of data processing under the conditions provided by law.
Objection: You may object at any time, on grounds related to your situation, to processing based on legitimate interests.
Data Portability: Upon request, you may obtain your data in a portable format or request its transfer to a compatible provider.
Withdrawing Consent: Where processing is based on consent (e.g., marketing), you can withdraw consent at any time without affecting prior processing.

REFLECT: To exercise these rights, contact [email protected]. All requests will be processed in accordance with applicable laws and identity verification requirements.

Cookies & Tracking Technologies

OBSERVE: voodoo777.com uses cookies and similar tracking technologies to ensure proper platform functionality, enhance user experience, and support analytics and marketing efforts.

Session Cookies: Temporary cookies used for maintaining user session integrity during your visit.
Persistent Cookies: Cookies that remain on your device for a set period to remember preferences and enable quicker access upon future visits.
Third-Party Cookies: Placed by analytics and advertising providers (e.g., Google Analytics), subject to your consent and in compliance with local law.

Purposes of Cookies

Functional: Essential for enabling gameplay, login processes, and secure transactions.
Analytics: Gather anonymized data to help us improve platform performance and understand usage trends.
Advertising: Used only where permitted and where consent has been expressly granted, for delivering targeted marketing.

Cookie Management: You may disable or restrict cookies at any time through your browser settings. Where offered, an internal privacy panel on voodoo777.com allows for granular cookie preference management. Disabling cookies may affect website functionality.

Data Security

OBSERVE: voodoocasino employs a combination of technical and organizational security measures to protect your personal data collected via voodoo777.com, with careful adherence to industry standards and Australian regulations.

Technical Protections: End-to-end SSL/TLS encryption of all data transmissions; encryption of sensitive data at rest; advanced firewalling and intrusion detection systems.
Access Restrictions: Strict access controls allowing only authorized personnel to access user data based on need-to-know principles, with multi-factor authentication protocols.
Organizational Controls: Routine information security audits, dedicated data protection policies, staff training in privacy and security best practices, and incident response procedures.
Continuous Review: Security protocols are regularly assessed and adapted to evolving threats and regulatory developments.

REFLECT: While voodoocasino takes all reasonable steps to protect data, no transmission or storage system can be guaranteed 100% secure. Users are encouraged to use strong passwords and maintain vigilant account security.

Complaints & Contacts

OBSERVE: voodoo777.com is committed to addressing all data protection concerns in a timely and transparent manner.

Data Protection Contact: For any privacy or data-related queries, email [email protected].
Responsible Person: Lachlan Turner

Complaint Procedure

Filing a Complaint: Contact our support or data protection team to describe your issue. We aim to acknowledge receipt within 2 business days and endeavor to resolve all matters within 21 days.
Escalation: If dissatisfied with our response or investigation, you may escalate your complaint to the relevant supervisory authority in Australia or Curaçao (as applicable).

REFLECT: voodoocasino is fully committed to protecting your privacy rights and will cooperate with regulators in the event of unresolved disputes regarding personal data processed via voodoo777.com.

Updates

OBSERVE: This Privacy Policy is reviewed and updated periodically by voodoocasino to ensure ongoing compliance with applicable laws and operational changes.

Notification of Changes: Material changes will be communicated to users via official notices on voodoo777.com, through email alerts, or in-platform notifications, prior to taking effect (when required by law).
Date of Last Revision: 1 January 2025

REFLECT: Users are encouraged to review this policy regularly. Continued use of voodoo777.com after any policy update constitutes acceptance of modifications unless explicit further consent is requested. For any questions about changes, contact [email protected].