Contact Us

OBSERVE: voodoocasino, operating exclusively via voodoo777.com, is committed to transparent, accessible, and legally compliant contact methods for all users, with strict adherence to applicable laws and industry codes, including those enforced in Australia (AU) under the Interactive Gambling Act 2001 (Cth) and relevant regional guidelines.

EXPAND: In accordance with AU law and international best practices, voodoocasino ensures its contact protocols offer (a) multiple, clearly stated options for reaching authorized representatives, (b) accurate corporate and licensing disclosure, (c) regional adaptation for customer protection, dispute escalation, and privacy, and (d) continuous operational availability.

REFLECT: The following information and procedures set forth the official means of contacting voodoocasino, establish the legal protections accorded to users engaging through listed channels, and provide all necessary corporate identification, supported by a legally compliant contact framework extended to the end of 2025.

Official Contact Methods & Corporate Information (System 1/2 Optimized)

• Email Contact:
  
  • Support & Service Requests: Users can direct all support-related queries and technical assistance requests to [email protected], which is the officially designated channel for complaints, account issues, and compliance notifications.
  • General Enquiries: General business or informational correspondence should be directed to [email protected]. All communications are handled by voodoocasino's authorized staff in line with AU and Curaçao privacy and gambling regulations.
• Official Website and Live Support:
  • Access live support and additional information at voodoo777.com. Live Chat functionality is available 24/7, emphasizing prompt support in accordance with industry standards and AU user protection codes.
• Corporate Identifiers:
  • Registered Legal Entity: Dama N.V., trading as voodoocasino (N.V. type corporate structure).
  • Registration Number: 152125
  • Gaming Licence: OGL/2023/174/0082 (Curaçao Gaming Control Board, valid until 2025)
  • Registered/Legal Address: Scharlooweg 39, Willemstad, Curaçao
  • Australian Service Provision: Customers in Australia are served in accordance with all applicable AU regulations. Corporate offices are based offshore; physical presence in AU is not maintained.

Contact Submission Procedure & User Information (CCoT Optimized)

• Factual Requirements: All form data is processed in line with AU and Curaçao privacy and gambling regulations. voodoocasino will never request sensitive financial or document details over email or chat. For your protection, do not include confidential financial data in your contact message.
• Response Times: Standard response within one business day; urgent matters prioritized through live chat support.
• Accessibility: Form is compatible with assistive devices and screen readers, consistent with web accessibility standards.

Legal Protections, Dispute Resolution, and User Rights (System 2 - LoT Structured)

1. Data Privacy & Security: All communications received through voodo777.com are processed pursuant to the Privacy Act 1988 (Cth) and applicable Curaçao data laws. User data is exclusively used for the purpose of resolving your enquiry, maintaining security, and fulfilling regulatory obligations.
   Protective Clauses: Your personal data will never be shared with unauthorized third parties. For more information, see the official Privacy Policy accessible on voodoo777.com.
2. Responsible Gambling & Support: voodoocasino provides immediate access to responsible gambling resources for all AU users. Requests for self-exclusion, limits adjustment, or gambling support can be made via the listed support email or through the contact form and will be handled confidentially with regulatory diligence.
3. Dispute Resolution Procedure:
   • All complaints, including those regarding the fairness of games, account management, or payment processes, should first be submitted in writing via [email protected] or the official contact form.
   • voodoocasino commits to a good faith review and resolution of all disputes in accordance with both Curaçao licensing conditions and AU consumer protection requirements.
   • If users are dissatisfied with the resolution, escalation to the Curaçao Gaming Control Board is available, with details provided upon request. All disputes are handled with full transparency and record-keeping until at least the end of 2025.
   • For AU residents, consumer remedies under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) remain available in addition to these casino procedures.
4. Legal Disclaimers:
   • Jurisdiction Notice: voodoocasino, offered through voodoo777.com, is operated under Curaçao laws and licensed for international online gaming provision. Australian access is permitted only where compliant with the Interactive Gambling Act 2001 (Cth) and related state/territory laws.
   • Age Restriction: Services are strictly limited to users aged 18 years or older. Age verification may be requested at any time.
   • No Financial Advice: Information provided via official contact channels does not constitute investment, legal, or financial advice.
   • Regulatory Update Commitment: All protocols and contact methods set forth are reviewed and kept current through at least 31 December 2025. Users are encouraged to review voodoo777.com periodically for updates or regulatory changes.

Regional Compliance Note (AU): To comply with Australian legal and regulatory standards, voodoocasino explicitly affirms:

• All user data, queries, complaints, and support requests from Australian residents are handled by staff trained in AU requirements and subject to Australian Consumer Law protection as applicable.
• Support is provided exclusively via electronic means-email and live chat-due to offshore corporate presence. All customer interactions meet AU anti-money laundering, responsible gambling, and privacy guidelines.
• If you encounter any difficulties accessing services or exercising your rights, you may request further assistance or legal reference information through [email protected].